📌 This article answers the following questions:
- How do I connect elloha to Brevo (formerly Sendinblue) to synchronise my contacts?
- How do I automate my customer retention email campaigns with Brevo?
- Are my new elloha customers automatically added to Brevo?
- How do I create automated email workflows in Brevo using data from elloha?
Why is this important?
No more manual data entry: your contacts are transferred effortlessly from one platform to the other.
Communicate like a pro: Send stylish newsletters or last-minute offers in just a few clicks.
Boost your direct bookings: Stay in touch with your past guests to encourage them to book directly with you rather than through a third-party platform.
Follow the step-by-step guide
Step 1: Access your customer database synchronisations
In the side menu, click on Marketing, then on Customer Database.
Click on the Synchronisations tab to view the available connections.
Step 2: Enable synchronisation with Brevo
This action sets up the connection between your elloha account and your email marketing tool so you can communicate with your customers.
In the list of available solutions, locate Brevo.
Click the corresponding button to set up the connection.
Step 3: Enter your Brevo API key
This key secures the connection and authorises the exchange of your customers’ data between elloha and Brevo.
Paste the API key provided by Brevo into the field provided.
💡 Tip: To retrieve your API key, refer to the official tutorial provided by Brevo.
Step 4: Use your customer database in Brevo
Once synchronisation is enabled, your elloha customer data is automatically transferred to your Brevo account.
Log in to your Brevo dashboard to view your synchronised contacts.
Use these lists to create your email campaigns.
Set up your automation workflows for your mailings.
❗️ Important: Check that consent (GDPR) is correctly recorded in your elloha customer records to ensure your mailings in Brevo are compliant.
Key points
Automatic synchronisation: Your new travellers are added to your Brevo lists without any action required on your part.
Simplified customer relations: Automate your welcome or thank-you messages.
Secure data: Using the API key ensures compliant and reliable data transfer.