📌 This article answers the following questions:
- How do I connect elloha to Campaign Monitor to synchronise my contacts?
- How do I send targeted email campaigns to my past customers from Campaign Monitor?
- Are new elloha bookings automatically sent to Campaign Monitor?
- How do I segment my contacts in Campaign Monitor based on their elloha stays?
Why is this important?
Manually managing emails is time-consuming and prone to errors. By automating this integration, you ensure that:
Your database is always up to date: every new guest at your holiday home is added instantly.
You save valuable time: no more exporting and importing Excel files.
You boost your direct bookings: stay top of mind with your guests through personalised offers.
Follow the step-by-step guide
Step 1: Access synchronisations
This step allows you to view the list of third-party tools compatible with your guest database:
In the left-hand side menu, click on Marketing.
Select Customer Database.
Click on the Synchronisations tab.
Step 2: Enable Campaign Monitor
This action connects elloha to your Campaign Monitor account.
Search for Campaign Monitor in the list of extensions.
Enable synchronisation to link to your account.
Step 3: Enter your Campaign Monitor API key
Enter your API key to authorise synchronisation between elloha and your email marketing tool:
Copy the API key provided by Campaign Monitor.
Paste it into the field provided.
This key secures the exchange of data between your two platforms. If you cannot find it, refer to Campaign Monitor’s official tutorial to find out how to retrieve it.
Step 4: Confirm the synchronisation
Once your API key has been saved, synchronisation will take effect:
Your customer data is automatically transferred to Campaign Monitor.
Your database is immediately available for sending your marketing campaigns.
❗️Important: Ensure that your travellers have given their consent (GDPR) to receive your marketing communications before enabling automatic synchronisation.
Key points
Once these steps have been completed, elloha does the work for you! Your guests’ contact details are sent to Campaign Monitor in real time. You can now create your loyalty campaigns in just a few clicks to fill your booking calendar.