📌 This article answers the following questions:
- How do I hide an offer on my online booking engine?
- How do I make an offer available for internal sales only (without publishing it online)?
- Can I hide an offer temporarily without deleting it?
- What is the difference between an offer in internal mode and a hidden offer?
Why is this important?
Controlling how your offers are displayed is essential for optimising your profitability and organisation:
Direct exclusivity: Reserve certain gems (e.g. a local gourmet hamper or a late check-out) solely for travellers who book via your website.
Inventory management: Avoid overbooking on services with limited capacity that you prefer to sell on-site.
Seasonality: Temporarily hide a winter option (e.g. snowshoe hire) without having to delete the listing.
Follow the step-by-step guide
Step 1: Access your services management
In the left-hand side menu of your account, click on My Business.
Then select the item you wish to update:
My listings: to edit the details of your accommodation.
My options: to manage your additional services.
Click on the ‘Expert Mode’ tab.
Expert Mode brings together the advanced settings to fine-tune the promotion of your listings and your booking rules.
Step 2: Set the visibility of your listing
In the Offer Visibility section, specify the channels on which your service is available for sale:
In-house and online: your offer is available both on your booking engine and in your elloha calendar.
Online only: the service is offered exclusively on your website and booking engine.
In-house only: the offer is hidden from online sales; it remains available only for manual bookings made in real time.
💡 Tip: Use the ‘In-house only’ mode to manage specific rates or offers that you wish to make available exclusively by telephone or in person.
You can choose to display or hide your service on your website according to your needs:
Show: your service is visible on your website.
Hide: your service is no longer viewable on your website.
This allows you, for example, to offer a service for sale only without displaying it on your website, or conversely to make it visible to inform your customers without allowing online bookings.
⚠️ Please note: These visibility settings apply exclusively to the website provided by elloha. They do not work if you are using an external website.
Key points
Expert Mode allows you to differentiate between what you sell online and what you sell in-store.
You’ll find management much easier by hiding seasonal options without losing any of your content.