📌 This article answers the following questions:
- How do I create an accommodation listing on elloha?
- How do I set up the capacity, beds, facilities and photos for my accommodation?
- How do I activate my listing so that it appears on my booking engine?
- Why isn’t my listing visible for booking even though I’ve created it?
Why is this important?
A properly configured listing is the driving force behind your business. By providing accurate details about your accommodation, you:
Reassure your future guests with clear and comprehensive information.
Make the most of your time thanks to automatic capacity calculations.
Boost your direct bookings by presenting professional and appealing content.
Follow the step-by-step guide
Step 1: Access the listing creation page
To start setting up your accommodation, follow these navigation steps:
In the side menu, click on My Business.
Select the ‘My Listings’ tab.
Click on the ‘Add a listing’ button at the top right of your screen.
You will then be taken to the interface for setting up your new accommodation listing.
📌 Good to know: You can create 5 accommodation listings with the Startup subscription, 15 with the Connect subscription, and 30 with the Magic subscription.
Step 2: Enter the key details
Fill in the key details of your property to define its identification and accommodation capacity:
Enter the name of the accommodation, the number of identical units and the floor area.
Set the base price: you can use the rates entered in your calendar as a ‘price from’ or set a specific amount.
❗️ Important: The “I display a price from” option applies only to elloha websites. On your booking engine, the displayed rate is dynamic and corresponds to the lowest available price based on the dates searched for by the customer.
Configure the accommodation layout: select the types of beds available (single, double, Queen Size, King Size, etc.).
📌 Good to know: The maximum capacity is calculated automatically based on the selected bedding to ensure your offer remains consistent.
Set the check-in (arrival) and check-out (departure) times.
💡 Tip: A preview of your listing is available on the right-hand side of your screen; it updates in real time as you make your selections.
Step 3: Complete the details of your listing
Go to the ‘Listing Details’ tab to configure the presentation and facilities of your accommodation.
Write a detailed description highlighting the atmosphere, key facilities and unique features of your property.
Tick the popular amenities (Wi-Fi, air conditioning, television) to display them prominently on your booking engine.
Provide further details about your listing by selecting the available options from the following categories:
Comfort amenities
Multimedia facilities
Bathroom facilities
Other facilities
❗️Important: Please ensure you only select the facilities that are actually present in your accommodation to ensure the accuracy of the information provided to your guests.
Step 4: Add photos to your listing
Showcase your accommodation to help your future guests visualise their stay.
Go to the Media tab.
Click on the ‘Add media’ button.
Upload your photos from your computer, via a URL, or select images already in your gallery.
For optimal display, your images must meet the following criteria:
Orientation: landscape.
Dimensions: at least 1600 × 1200 pixels.
Supported formats: JPEG, PNG, HEIC.
File size: maximum 6 MB per file.
For advanced file management, see the article on media.
💡 Tip: Add a caption to each photo to help customers understand your listing on your booking engine.
We recommend including between 15 and 20 photos to showcase your accommodation in full.
Step 5: Configure the advanced options (Expert mode)
Go to the Expert Mode tab to customise your booking management and the visibility of your listing:
Listing visibility: specify whether your listing is available only internally (for manual entries on the calendar) or also online (booking engine and website).
Immediate confirmation: enable this option to automate booking confirmations, or leave it disabled to retain manual validation of requests.
Sales availability: determine whether bookings are permitted at any time, for both your online and offline sales.
To find out more about expert mode, see the relevant articles.
Step 6: Manage your pricing plans
Creating at least one pricing plan is essential to make your accommodation bookable.
Once your listing has been created, you’ll need to create at least one pricing plan.
From the ‘Pricing Plans’ tab, you can view and edit:
Your various rates (standard prices, special offers, options);
Your terms and conditions (cancellation policies, board options);
Your payment methods.
To configure your rates in more detail, see the article ‘All you need to know about rate plans’.
Once you have created your offer and set up your initial rate plans, you will be able to view all the rate plans associated with your offer in a dedicated tab.
Step 7: Set your availability
Once your listing has been created, configure your availability from the ‘Planning’ tab:
Go to the ‘Planning’ menu.
Select your accommodation.
Specify the number of available rooms for the desired dates (day by day or for a whole period).
This step is essential to make your listing bookable. Without availability, your guests will not be able to make a booking.
To find out more about managing your availability, you can read the article on planning and availability.
Step 8: Duplicate an existing listing
To save time when managing your property, you can create a copy of an existing listing to retain its main settings.
Go to the ‘My Business’ menu, then click on ‘My Offers’.
Select the offer you wish to copy.
Click on the ⋮ icon (context menu) at the far right of the row.
Select ‘Duplicate’.
Once the copy has been generated, simply adjust the details specific to this new accommodation (name, capacity, photos or description).
❗️ Important: Duplicating a listing retains its technical configuration, but does not carry over your availability or pricing plans. You must set these up for this new listing.
Key points
Clarity above all: A comprehensive listing reduces the number of questions your customers have before booking.
The power of images: Captioned, professional-quality photos make all the difference.
Automation: Let elloha manage capacity and link your rates to boost efficiency.